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CSAA Insurance Group, a AAA Insurer

Engaged employer

CSAA needs to get back to it's roots to move forward. - Senior Product Manager CSAA Insurance Group, a AAA Insurer Employee Review

2.0
28 Oct 2008
Recommend
CEO approval
Business outlook

Pros

Work-life balance is well-maintained at CSAA, and there is a general feeling of care towards their members and customers at the front-line level. Also, the long-time employees show great loyalty towards the company.

Cons

Shockingly incompetent and out-of-touch upper management and a callous disregard towards the same loyal employees praised above has resulted in a trail of failed expensive projects and policies and a disastrously low morale.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
7 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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