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      CSAA Insurance Group, a AAA Insurer

      Engaged employer

      CSAA Insurance Group, a AAA Insurer reviews

      Not for Me - Claims Service Adjuster CSAA Insurance Group, a AAA Insurer Employee Review

      3.0
      13 Mar 2017
      Claims service adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Most Team-level Managers were helpful. Training was fairly good. Pay and benefits were decent.

      Cons

      Workload was continually changing. Customer service was a major challenge with the amount of new claim volume required. Company values and culture were not inline with actual day-to-day operations.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      7 July 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great company to work for

      Cons

      no complaints from me, great

      1.0
      4 July 2026
      It sr. manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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      CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer Claims Service Adjuster reviewsCSAA Insurance Group, a AAA Insurer review