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CSAA Insurance Group, a AAA Insurer

Engaged employer

I would not recommend working here! - Licensed Insurance Agent CSAA Insurance Group, a AAA Insurer Employee Review

2.0
20 July 2017
Recommend
CEO approval
Business outlook

Pros

Promotes healthy eating and exercise, can get a discount on insurance premiums if you do. Trains you and pays for your licensing

Cons

Micro managed, not flexible with schedules, disorganized(a lot of the right hand doesn't know what the left hand is doing), systems constantly down but you're still expected to pass metrics, favoritism, high turn over for employees and supervisors, no minorities in management at all. Kind of feels like high school and the company runs like a new company even though they've been around for over 100yrs.

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CSAA Insurance Group, a AAA Insurer Response
8y
Sorry to hear that you had a less than positive experience when you were here. We are always looking for opportunities to improve. We may not agree with all of the details stated here, but thank you for taking the time to share.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

1.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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