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      CSAA Insurance Group, a AAA Insurer

      Engaged employer

      CSAA Insurance Group, a AAA Insurer reviews

      Too Many Directions! - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

      2.0
      24 Feb 2009
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is on par with industry standards. With the economy is such a state, pay is essential.

      Cons

      Always re-inventing the wheel. Since 1998 the process seems to change every 3 years. They worry too much about customer service scores and fail to follow the policy terms.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      7 July 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great company to work for

      Cons

      no complaints from me, great

      1.0
      4 July 2026
      It sr. manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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