employer cover photo
employer logo
employer logo

CSAA Insurance Group, a AAA Insurer

Engaged employer

Outdated systems and underpaid employees - Field Representative CSAA Insurance Group, a AAA Insurer Employee Review

1.0
4 Apr 2009
Recommend
CEO approval
Business outlook

Pros

Public has a positive image of AAA

Cons

still uses a DOS system on their computers! How can they be competitive with a 30 year old software system?!? Compensation package is completely out of touch with standards of competition. Turn over is HUGE due to this fact. The upper management has implemented many "hoops to jump through" that lower level employees have to navigate through just to complete a simple application for a customer. The time it takes to go to 7 or 8 DIFFERENT screen pages for one application is ridiculous and cumbersome.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
7 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

See reviews by: Helpful|Rating|Date|All