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CSAA Insurance Group, a AAA Insurer

Engaged employer

Toxic - Customer Service Manager CSAA Insurance Group, a AAA Insurer Employee Review

1.0
11 June 2018
Recommend
CEO approval
Business outlook

Pros

It pays money It is technically a job If you can get out of it early in one piece you might be OK career wise

Cons

Toxic work environment. Lots of back stabbing and high stress. Lots of people gossiping about each other. They say you shouldn't talk about politics in the work place. There is lots of that as well. A lot of right wing, alt-right talk right out in the open. I was miserable working here.

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CSAA Insurance Group, a AAA Insurer Response
8y
This is not the work environment we envision for employees. We hope you had an opportunity to discuss details with your local HR representative before moving on.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
7 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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