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CSAA Insurance Group, a AAA Insurer

Engaged employer

IT Leadership is weak and HR runs the company - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

2.0
28 June 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people and good work life balance. People try but lack of leadership prevents progress. Very long tenure of people.

Cons

Someone has to quit or be fired for any upward advancement. HR is the most prevelant organization and acts like police and jury and executioner. Driving good managers out and leaving lemmings in charge. Lack of strategy and innovation is only a buzz word Other companies eating market share and CSAA is losing it.

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CSAA Insurance Group, a AAA Insurer Response
8y
Although we may disagree with many of these comments, we appreciate you taking the time to share.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
28 May 2026
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Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, work/life balance

Cons

health benefits are not very competitive

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