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CSAA Insurance Group, a AAA Insurer

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Great pay but it's not worth it - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

1.0
17 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay that is it

Cons

Highly stressful environment, the benefits suck, even when you're being and exceeding company goals they will find something to complain about whether it's your appearance or what they refer to as your brand (never question anything even if it's morally wrong) they don't look into hr complaints and never research accusations just assume you're wrong and they're right, poor systems management be prepared to be on the phone with i.t. a lot. Oh and expect "leadership" to lead as theyonly delegate orders and don't attempt to actually developme long term careers. Lastly despite being a nearly 50k a year job they have s turn over rate similar to your average call center because of how the employees are treated

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CSAA Insurance Group, a AAA Insurer Response
7y
We are disappointed to hear that you feel this way about your experience with us. This description does not reflect who we are as a company. We are always looking for opportunities to improve and rest assured that this feedback is being shared. We take all reports seriously. We would be happy to connect to discuss your concerns, or you can utilize our anonymous Ethics Line to report your concern

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
7 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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