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CSAA Insurance Group, a AAA Insurer

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Honest Review of a Miserable Company - Claim Adjuster CSAA Insurance Group, a AAA Insurer Employee Review

2.0
17 Jan 2019
Recommend
CEO approval
Business outlook

Pros

I want to share all the facts about this company. The only reason I gave a second star is because I enjoy my coworkers who are the lone bright spot. With that said, the pay is ok but not worth the stress. The benefits are ok, but some take a little while before they kick in.

Cons

I want to try an be professional but there’s so much negativity I can honestly share. The conversation between the recruiter and the actual job isn’t accurate, what she tells you and what you really have to deal with are fabricated. I know they try to sell you opportunities but she was wrong. Your leadership team won’t give you a 100%, they aren’t professional and will talk behind your back. From the top down there are so many examples I could share about this toxic environment. You can’t go to anyone because it won’t matter and you’ll probably get let go for some ridiculous reason. The amount of work is far too much to handle, no matter how hard you try. Ask for help? No, leaders don’t do much and don’t care. Save yourself some time, even if it pays a little less look at the other insurance companies and save yourself anguish!

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CSAA Insurance Group, a AAA Insurer Response
7y
This is not who we are. We are sorry to hear that you feel this way about your experience with us. If you are ever available to do so, HR would be happy to connect to learn more.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, work/life balance

Cons

health benefits are not very competitive

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