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CSAA Insurance Group, a AAA Insurer

Engaged employer

Are we there yet? - Casualty Specialist CSAA Insurance Group, a AAA Insurer Employee Review

3.0
20 July 2009
Recommend
CEO approval
Business outlook

Pros

A great culture celebrating achievement & accomplishment. The collaboration in the lower ranks is genuine. Everyone wants to help you succeed. This is why there are so many employees with tenure well beyond 15 years. No matter how many unsettling departmental restructurings, lower ranked employees collaborate and support each other to survive changes.

Cons

Within the past decade, infusion of new mercenary blood as leaders, prevalent buddy system and unapproachable top heavy hiearchy change the regional Bay Area culture of CSAA-IIB. There have never been so many turnovers of Claims VPs and so much turmoil with each regime. Claims operation centers have their localized translation of policies and govern by harassing staff.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
7 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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