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CSAA Insurance Group, a AAA Insurer

Engaged employer

If you just want a check, it's okay. - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

3.0
26 Aug 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good compensation for the job, pride of the brand, each job teaches you a lot of new skills and exposes you to situations you can't begin to train for. Most of the employees are very nice and professional, more so than in other jobs, and the daily interaction with lots of different people allowed for excellent networking. It was definitely an okay job if you could put up with the politics and stress, and were there for only a check.

Cons

Management didn't give a hoot about the front-line employees. Shifts and schedules can be lousy and inflexible depending on department and seniority - some folks had been there 10+ years and couldn't get a full weekend off. When the company needed to 'streamline costs', it would intentionally nitpick current employees' performance so they couldn't get bonuses or raises, rather than actually try to remedy any budgeting problems - which seems petty and counterproductive, and not very good representation of the AAA brand.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
7 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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