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      CSAA Insurance Group, a AAA Insurer

      Engaged employer

      CSAA Insurance Group, a AAA Insurer reviews

      Dysfunction Junction - Member Analyst CSAA Insurance Group, a AAA Insurer Employee Review

      1.0
      20 June 2008
      Member analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Work-life balance. And I have a great boss. Real passion for the Member and the Brand among employees.

      Cons

      100% process and 0% execution. The only bigger bureaucracy I know of is the DMV. The most dysfunctional senior leadership team I've ever seen in my 25 year career. Systems, technology and data infrastructure is embarrassingly bad. We've spent $500 MILLION of MEMBER EQUITY in the past 5 years on systems upgrades that are complete failures. Accountability and competence seriously lacking or altogether missing.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      28 May 2026
      Commercial casualty adjuster ii
      Recommend
      CEO approval
      Business outlook

      Pros

      I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

      Cons

      Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

      3.0
      8 June 2026
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, work/life balance

      Cons

      health benefits are not very competitive

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