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CSAA Insurance Group, a AAA Insurer

Engaged employer

CSAA IG - TOXIC ENVIRONMENT - IT CSAA Insurance Group, a AAA Insurer Employee Review

1.0
2 Apr 2015
Recommend
CEO approval
Business outlook

Pros

6% matching 401K, health and dental benefits, tuition reimbursement program...honestly it is becoming very difficult to figure out the pros for working at CSAA IG because you can get all the above somewhere else if you are a good employee with good head and skills. Read below CONS

Cons

I’ve been an employee for CSAA IG for years. I have gone through the company separation and re-branding. Witness the chaos and hear the woes from employees throughout my years of stay but nothing compares to what I see and hear now. When you see and hear from multiple departments across the company how those who deserve to be fired received no such treatment instead excel and be promoted, you are starting to wonder who or what you are working for. Can you really BELIEVE and WORK for a company that is willing to promote NO ACCOUNTABILITIES, LAZINESS, UNDERHANDED MOVES and NON-SUPPORTIVE/HOSTILE ENVIRONMENT? A person who does not have the aptitude, skills or maturity for particular position should not be promoted just because they have been with the company for a long time. A person who consistently demonstrates rudeness borderline hostility and who also dumps their responsibilities to someone else should be put in probation and fired when they continue exhibits improper behaviors. A person in position of power who performs micro aggressions/harassment to other employees, who also hired their friends/family not based from their skills and actual contribution should be properly investigated, put in place and/or remove from the position of power. A person caught stealing should be fired. None of these people should be coddled. It's not rocket science. People notice and people talk. Failure to address these problems is bad for morale and more. There was a time when I enjoyed my work here and found others who were willing to do the Right Thing. Slowly these good employees leave and replace by less than stellar employees and/or those with personal agenda. Career growth is slow unless you are willing to be someone favorite pawns by lying and performing other questionable behaviors that certainly isn't for the best of the company interest. Corruption and Nepotism happen everywhere but when it’s on the scale like this and it’s only growing more, you should be alarmed. If you don’t believe me read other reviews and you will find similar reviews from other former employees who had been here for years. UNLESS YOU ARE WILLING TO LOSE YOUR MIND, SOUL, INTEGRITY AND DIGNITY PLEASE DO NOT APPLY TO WORK HERE!!! SAVE YOURSELF THE MISERY!

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, work/life balance

Cons

health benefits are not very competitive

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