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      CSAA Insurance Group, a AAA Insurer

      Engaged employer

      CSAA Insurance Group, a AAA Insurer reviews

      Out of Touch Supervisors and Managers - Medical Payments Claim Associate CSAA Insurance Group, a AAA Insurer Employee Review

      2.0
      6 Oct 2022
      Medical payments claim associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home M-F Schedule

      Cons

      Heavy, Heavy Workload (280+ Open Claims per person) Out of touch supervisors and managers Lack of training - 2 weeks and one week was dedicated to getting adjusters license No follow up training Non supportive team members

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      3y
      Thank you for taking the time to leave a review and for your feedback. We are disappointed to hear that you felt this way about your experience with us. At CSAA, we understand the importance of providing a positive and productive work environment. We value the hard work of our associates and are committed to fostering a culture of respect and support. Our goal is to ensure all employees have the support they need and look for continuous improvement opportunities. We welcome you to reach out to Human Resources if you are available to do so.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      28 May 2026
      Commercial casualty adjuster ii
      Recommend
      CEO approval
      Business outlook

      Pros

      I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

      Cons

      Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

      3.0
      8 June 2026
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, work/life balance

      Cons

      health benefits are not very competitive

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      CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer Medical Payments Claim Associate reviewsCSAA Insurance Group, a AAA Insurer review