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CSAA Insurance Group, a AAA Insurer

Engaged employer

Terrible company - Claims Supervisor CSAA Insurance Group, a AAA Insurer Employee Review

1.0
1 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Co-workers are lovely and make the job tolerable

Cons

Upper management is awful. They don’t communicate, they spin half truths and they create an environment of competition

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CSAA Insurance Group, a AAA Insurer Response
1y
Thank you for sharing your thoughts with us. We're glad to hear that you had a positive experience with your co-workers, as we strive to foster a supportive and collaborative team environment. We’re sorry to hear that you felt upper management fell short in communication and transparency. Effective communication and fostering a positive, collaborative environment are key areas we continuously work to improve. Your feedback is valuable in helping us better understand where we need to focus our efforts. Leadership plays an essential role in shaping the workplace experience, and we take feedback about management seriously. We are actively evaluating our practices and are committed to making the necessary improvements to create a more transparent and supportive environment for all employees. Thank you again for your input. We are always looking for ways to improve, and we appreciate your perspective.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, work/life balance

Cons

health benefits are not very competitive

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