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CSAA Insurance Group, a AAA Insurer

Engaged employer

Great Company. Auto Claims Jobs just mostly suck - Senior Adjuster CSAA Insurance Group, a AAA Insurer Employee Review

4.0
30 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great company with lots of benefits and resources like 401k, pto, education. The culture is nice. Working from home is nice.

Cons

Large Insurance companies seem like they are never going to be appropriately staffed when it comes to auto claims. I guess it's the nature of the beast. I also don't like that PTO structure. You have to accrue. Micromanagement. You are clocking in and clocking out and being scheduled for breaks. Time is being heavily monitored which I think is very different when it comes to claims because there is always so much work. They don't want you to work over ( without permission/ accidentally) but also want you to stay current.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, work/life balance

Cons

health benefits are not very competitive

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