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CSAA Insurance Group, a AAA Insurer

Engaged employer

Great place to work - Homeowner Claims Senior Examiner CSAA Insurance Group, a AAA Insurer Employee Review

5.0
18 Mar 2025
Recommend
CEO approval
Business outlook

Pros

-Great culture/corporate values -Competitive pay -Realistic guidelines for claim settlement

Cons

-Work volume -Poor communication from management

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CSAA Insurance Group, a AAA Insurer Response
1y
Thank you for taking the time to share your experience. We’re glad to hear you appreciate the culture, values, and competitive compensation at CSAA. We also truly value your feedback regarding communication and the rollout of new processes. Your insights highlight important opportunities for improvement, and we’ll be sure to share them with our leadership team as we work to create a more thoughtful and transparent approach to change. Your voice matters—thank you again for helping us grow.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, work/life balance

Cons

health benefits are not very competitive

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