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CSAA Insurance Group, a AAA Insurer

Engaged employer

Commercial Casualty - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

1.0
14 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

100% wfh … that’s it

Cons

High turnover Claim dumps Leadership not available Start up company phase for their commercial lines … it’s not ready at all Training does not properly prepare you nor do the weekly 45 minute- hour trainings it’s just not sufficient enough

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CSAA Insurance Group, a AAA Insurer Response
1y
Thank you for your feedback—we appreciate you taking the time to share your experience. While we're glad the 100% work-from-home option is a benefit for you, we’re sorry to hear that’s the only aspect standing out. We're always looking for ways to improve the employee experience and create a more supportive and fulfilling work environment. Please reach out and contact your CSAA HR Representative or the Speak-Up Line at 877-534-0373 (handled by a third-party vendor, available 24/7 and you may remain anonymous if you wish. This will enable us to explore the specific issue(s) you are explaining in more detail. We're grateful for your continued efforts and will keep working toward improvements that make a real difference.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, work/life balance

Cons

health benefits are not very competitive

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