Smoke and mirrors - Account Manager CT Employee Review

1.0
2 May 2015
Recommend
CEO approval
Business outlook

Pros

I liked my co-workers but most quit

Cons

When I joined this company I was under the impression that it was much larger than it really is and that it would grow. However, almost all of the jobs have been outsourced overseas and they really only had sales people (aka digital strategists) or account managers in house. Most in house employees didn't last more than 1-2 years and client "happiness" and retention was a huge problem which I believe was a result of the business model/company structure (i.e. outsourcing to save a buck and not delivering on services promised to clients).

Explore other reviews about CT

5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Give good training and supportive work environment

Cons

Pay could be better for this role.

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

- Good pay - Team is great - Excellent organization

Cons

- Time tracking software is very invasive (screenshots every 5 to 10 min, mouse and keyboard tracking, camera must always be on while on work hours) - KPIs can be too demanding - Workload can be too heavy (I was managing around 15 accounts at one point)

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