Caffe Nero - Barista Caffè Nero Employee Review

5.0
3 Feb 2017
Recommend
CEO approval
Business outlook

Pros

The training process is amazing. From the start you go through an intense 2 day training where you get to know the espresso machines and watch an information video about the company. A coffee expert is with you for those 2 days showing you the basic steps for making any and all drinks (Nero-related). They give a good amount of hours, but are also very flexible with your schedule. There are a lot of opportunities for moving on within the company, especially because they're opening a lot of new stores.

Cons

Sometimes you have to wake up extremely early (if you're opening you have to be there at 6am). But overall, the pros outweigh the cons by far.

Explore other reviews about Caffè Nero

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent Work Life Balance Availability

Cons

Very busy, growing customer base. Expected for the type of industry. Not for everyone.

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Customers can be the best part of the day if you build connections with them.

Cons

The management was lacking, no enforcement of rules and unrealistic expectations of staff. Upper management only cares about sales numbers not staff experience. Prepare to work every shift understaffed while management takes off the weekend.

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