Great place of employment - supportive and friendly - Shift Leader Caffè Nero Employee Review

Excellent Work Life Balance Availability

Very busy, growing customer base. Expected for the type of industry. Not for everyone.

Customers can be the best part of the day if you build connections with them.

The management was lacking, no enforcement of rules and unrealistic expectations of staff. Upper management only cares about sales numbers not staff experience. Prepare to work every shift understaffed while management takes off the weekend.