BasicBarista<3 - Barista Caffè Nero Employee Review

2.0
15 Feb 2025
Recommend
CEO approval
Business outlook

Pros

- free coffee - some nice customers (good for networking)

Cons

- Very short breaks (20) sometimes interrupted; 1 employee left to serve alone. - only 2 people working per shift - No employee toilets, customer toilets only. - Pay doesn't match the stress. - Management receives more rewards from the company than the employees that are actually working hard and putting up with horrible customers. - Managers refuse to clean the toilets. (dont lead by example) - Management can sometimes be homophobic to others or sexist. - The company just cares about the money and not the employees. - Not worth growing in the company. 15p difference for a big role change.

Explore other reviews about Caffè Nero

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent Work Life Balance Availability

Cons

Very busy, growing customer base. Expected for the type of industry. Not for everyone.

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Customers can be the best part of the day if you build connections with them.

Cons

The management was lacking, no enforcement of rules and unrealistic expectations of staff. Upper management only cares about sales numbers not staff experience. Prepare to work every shift understaffed while management takes off the weekend.

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