terrible management - Barista Caffè Nero Employee Review

1.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

-you get good knowledge of coffee culture -employee progression -can work well in a good team but can vary

Cons

-management isn't the best -20 minute breaks after an 8hr+ shift should be illegal. Caffe Nero is inhumane for allowing this. We are humans not robots just trying to provide good customer service.

Explore other reviews about Caffè Nero

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent Work Life Balance Availability

Cons

Very busy, growing customer base. Expected for the type of industry. Not for everyone.

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Customers can be the best part of the day if you build connections with them.

Cons

The management was lacking, no enforcement of rules and unrealistic expectations of staff. Upper management only cares about sales numbers not staff experience. Prepare to work every shift understaffed while management takes off the weekend.

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