Customer Service Consultant - Customer Service Representative Caliber Collision Employee Review

The higher vision that the corporate office is trying to impose of leadership and group effort are counter-acted by the old boy network of shop managers. These managers have been in the game for years if not decades and see no need to change their management style. A system in which labor is a cost and must be kept low. The front office is terrible understaffed and holding on to the old structure is very detrimental to moral and the daily operations.