Company Overall - Supervisor Call Center Doctors Employee Review

2.0
18 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Job descriptions and tools on point

Cons

Strong Payment issues with clients, management tasks, and duties fall in 1 or 2 people in the whole operation

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Call Center Doctors Response
1y
Thank you for taking the time to share your feedback about your experience at Call Center Doctors. We greatly appreciate your input as it helps us understand areas where we excel and where we need to make improvements. We are glad to hear that you find our job descriptions and tools effective. However, we take your concerns regarding payment issues and workload distribution very seriously. Ensuring that responsibilities are balanced and operations run smoothly is a top priority for us. We would like to collaborate with you to find ways to address these challenges and create a more balanced workflow for everyone on the team. Please let us know how we can work on this together to ensure that management tasks are more evenly distributed and any payment issues are resolved promptly. Your feedback is valuable to us, and we are committed to taking the necessary steps to improve. Thank you for your dedication and for helping us grow stronger as a team. We'd be glad to meet with you anytime to discuss this. Feel free to contact me directly jason@ccdocs.com -- i'd be glad to meet and compensate you for your time as well!

Explore other reviews about Call Center Doctors

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Very Helpful and Professional Environment

Cons

none nothing can think about anything

1.0
30 Jan 2026
Anonymous freelancer
Recommend
CEO approval
Business outlook

Pros

Don't recommend this job. It is a waste of time. 0 in organization and 0 in transparency.

Cons

I have four years of experience in cold calling, Setting up appointments for Real estate luxury companies, I have worked in Solar Pannels company setting up many valid appointments and I've never seen a place that demands so much just to schedule a valid appointment. The worst part is that you call and practically all the clients tell you they already have a new roofs; (if you've been successful, well, good for you). This was the second time I've worked for them, and I won't make the same mistake again. You never know where you'll end up, because if you're not productive, not selling (which is unfair because the leads were Awfull, but they insisted that nothing was wrong), they simply fire you without warning, without any feedback (feedback is necessary to help identify areas for improvement, which is what's usually done in any call center). They simply remove you from all CRM systems and programs without notifying you; they kick you out like a street dog. I have sent them more than 10 emails, and they are ignoring me. My advice: if you're going to apply, think twice before you do.

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