4.014 Apr 2024Customer service representative (csr)Current employee, more than 1 yearNairobiRecommendCEO approvalBusiness outlookProscreates room to earn after schoolConshas limited chances to growShow more
5.031 May 2023Customer service representativeFormer employeeRecommendCEO approvalBusiness outlookProsIt helps in nurturing young peopleConsBe promoting agents who stayed for 6 months and aboveShow moreHelpfulShare
3.017 Nov 2025Call center agentFormer employee, more than 3 yearsKenyaRecommendCEO approvalBusiness outlookPros-Improvement in communication skills. -Improved customer service skills.Cons-Lose social life. -No investment in mental wellness of employees given the nature of the work.Show moreHelpfulShare