Culture is promoted heavily by corporate in the couple company rallies throughout the year but it is not prevalent in day to day realities. Definitely has a “drink the koolaid” mentality. In actuality the on site team is heavily overworked, sometimes working for 10 day stretches (before the decision was made 2022 for Sunday’s to be closed). Now there are some teams that have no way to have their days off be together, ie since Sunday is an automatic day off they may have to have their second day be Tuesday-Friday based on coverage for the office. So while we no longer have the long stretches, we likely will not have a full “weekend” of time off.
Base pay is low. The commission is one of, if not the, lowest in the industry. Employee rent discount is at 20%, but rents have increased by several hundred dollars in the past couple of years. Salary has not so more and more employees are unable to take advantage of the discount.
Overall, I have found myself to feel more and more stifled compared to what the promises were when I first started. The big promise is employees first, then shareholders. I’ve put several years into this company, long enough that I can feel that the shift is now not employees first, nor residents first, they are concerned about making more money for the company. Community budgets are being cut and a couple random bonuses were sent out under the guise of “outperforming” when we really know they are aware of the strain they are putting on the on site team and are trying to save face and retain employees.
