Pros
The people are nice once they get to know you and actually feel comfortable talking to you... But that will take some time. It's a great learning experience, as you will constantly be faced with challenges you usually wouldn't have to go through in a "normal" organization. You'll learn how to tolerate absurdity and increase your levels of patience.
Cons
Inexperienced and unqualified management. If you are young, you will find things very frustrating and illogical. Everything is outdated, especially the managers. There is not much to learn from the people above you because they don't know what they're doing. In fact, most managers don't even have that much experience in their respective fields in the real world. Everyone seems to be working backwards and almost always have unintelligent thought processes. Extremely unstructured processes and procedures. Literally nothing you are told do will make any sense. Major decisions will change every second and you'll have no idea why. It's impossible to get things done efficiently because the processes are so flawed, and the company is too far into these absurd ways of working that it'll probably never change. Not collaborative at all. A lot of the work you do at HQ will require you to be in constant communication with different departments. However, the people here are not the most team-oriented, so you will almost always end up with the "my-hands-are-tied" mentality. You can't get your job done without someone else getting their part in... And for some reason, departments just don't work well together here. Communication barriers to the absolute maximum. Not only is this company 99% Chinese, but they don't seem to have any intention of ever changing. No one really talks to one another unless they are talking in a Chinese language and that alone honestly makes the working environment horrible. People don't even say "hi" or "good morning" at HQ. There is zero office etiquette. Communication is difficult even within your own departments - it's absolutely ridiculous. Turnover is HIGH for anyone that is not a mediocre Chinese worker. If you ever find anyone that is actually qualified, intelligent, and hard-working, THEY WILL NOT STAY. Interview processes are flawed and trick candidates into thinking that the working experience here will be better than it actually is. I will give a new hire at HQ a couple of days before they realize what a mess they've gotten themselves into; and maximum a couple of months before they resign. Retaining talent is extremely challenging in this kind of environment which is why the company will always have to settle for less. Below industry standard salaries, no work perks, lame benefits plan (only health and dental), no paid sick days or personal days. People are disposable to the management here. This place is cheap to say the least. I could probably go on all day, but I won't. Just know that if you choose to work here (at HQ, as I'm sure the retail store experience is a little different), you are getting yourself into a whirlwind of confusion and frustration. It'll be an interesting experience, that's for sure. But if you're smart, you won't stay long - trust me.