They made me feel terrible about myself - Management Canvas Credit Union Employee Review

Thank you for taking the time to share your feedback regarding your experience working at Canvas. We often hear job seekers visit Glassdoor to understand better what it’s like to work at Canvas, so we appreciate the opportunity to provide a response. Based on your experience, it seems important to you to share your experience based on goals, referrals, time off, and promotions. We believe in work/life balance, which is why we provide a generous paid time off package which includes 3 weeks of PTO your first year (increases to four weeks at year two), helping hands pay, and wellness days. We regularly encourage our teams to utilize their time off, but recognize in some pockets of the organization, time off this past year, with the challenges associated with the pandemic and hiring, may have impacted time off. With that said, on average our employees used 126 hours of PTO and 79 hours of helping hands pay in 2020. We’ve established goals that align with our focus around member service, while still being attainable. We also regularly seek feedback on our goals, and have just recently reviewed and revised our goals/incentive plans to ensure they align with our member service expectations. Our culture is very important to us, and we strive to hire Canvas staff whose values align with ours. Our vision is; being known for our hearts, being known for our people, being a leader in the communities we serve, being a household name in those communities, and being known for our ease of use. Individuals who align with this vision, and believe that the best is yet to come, are an embodiment of our culture, and are considered for internal promotions consistently. The past year and a half throughout the pandemic has been very challenging for all of us. Many employers, including Canvas, have had higher turnover rates as a result of the current labor market. We are very focused on seeking feedback from our Canvas family throughout their career with us to better understand how we can positively influence retention throughout all parts of the organization. We are an organization that takes pride in helping our Canvas family learn and grow their careers. Feedback collected via our numerous surveys helps us grow, we openly share our opportunities for growth as well as celebrating those areas that highlight our dedication to continuous improvement. Our promotional process includes a competitive consideration process to ensure we select the best individuals for open positions. We strongly believe employee referrals are one of our best recruiting tools. We’ve had proven success throughout the years with hiring employee referrals. We encourage employee referrals from all Canvas family members, regardless of job title. Although Canvas may not have been the best fit for you, we do appreciate your feedback, as we are always seeking to grow and improve. We wish you luck in your new career endeavor. Canvas Team