Change - Anonymous employee Capital Group Employee Review

4.0
6 June 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay and retirement benefit. Willing to provide employee training when required by work. People are in general friendly. Many long time employees which is big plus for this industry.

Cons

Promotion doesn't come along with good performance. Some manager value relationship more than hard work. No clear career path for people in technical fields. If you do want to be in management position, you stay at bottom forever.

Explore other reviews about Capital Group

5.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

1
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