Definitely room for improvement - Anonymous employee Capital Group Employee Review

2.0
9 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Very generous Master Retirement Plan (if you're willing to stick out the 6 year vesting period) -Certain roles get paid overtime on top of salary -There are some really brilliant, friendly, and humble people working here who are great managers and happy to mentor others -Job security... once you're in there is very little chance of getting let go -Great health insurance and family leave options -Growing work-from-home opportunities and general respect for work-life balance -Maybe 40% of the managers are great, and if you get put on their teams you will not only have a more pleasant experience, but you'll probably find it easier to grow and move forward as well

Cons

-'Stepford Wives'/Gaslighting culture -- a lot of glaring issues and controversial topics are swept under the rug, and constructive criticism is rarely taken well. It's also worth noting that many of these glowing Glassdoor reviews were posted by HR to boost the company's rating -Employee engagement declining rapidly -- turnover has been very high in the last few years. the most recent company survey indicated that less than half the associates are happy or willing to stay long-term. Also, because of the job security referenced in the 'Pros', ineffective employees are rarely fired... meaning that associates who are lower in the ranks often end up picking up the slack and never get fairly compensated/promoted for it -Lack of diversity -- most people who work here are from privileged areas of Southern California and were essentially bred for asset management. If you don't share that background or did not attend an ivy-league school, it can be tough to grow here. Politicking seems to be the only way to get ahead -Mixed messaging -- they hire the best and brightest, asking for innovation and disruption so they can get with the times, but freak out when you actually suggest changes. If you actually give genuine feedback when they ask for it, there's a good chance you'll be blacklisted as a pessimist or 'not a team player' -Stale management -- it seems like many managers were placed in those roles because the CG leaders didn't know how else to reward them. A lot of them lack management/people skills and destroy team morale; contributing to the engagement issue mentioned earlier -Lack of development opportunities -- their educational reimbursement program does not cover much, and spending time on Lynda or reading industry publications is generally a faux-pas since there's always so much work to be done -Over-dependence on contractors and consultants -- the back-office operations are so labor-intensive that it's almost impossible to take on new business without hiring more people... but rather than developing full-timers or involving them in solution-planning, management chooses to hire temporary help instead. This leads to frequent half-finished projects led by consultants, a revolving door of contractors who need extensive training, and ultimately huge wastes of Capital's money

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Capital Group Response
7y
Thank you for taking the time to provide this detailed feedback. We read every Glassdoor review and appreciate hearing your perspective, especially the ways we can improve. Second, we’d love to sit down and understand more about the concerns you’ve outlined below. We’re actively working to make our workplace more diverse and inclusive, and getting firsthand knowledge from our associates is key. If you’d be willing to confidentially chat, please reach out to me at msrc@capgroup.com.

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5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing place to work Compensation is great People are truly kind

Cons

Advancement is slow - not a great place to grow your career

4.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Benefits and compensation were great. Most people were really nice.

Cons

Can become a gossip mill if you allow it. Constant rumors of HR cases, people forced to resign, inappropriate comments, etc. Some of the team leads and leadership actively participating in that gossip- really disappointing to see.

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