Great campus, not a lot of opportunity - Senior Client Service Representative Capital Group Employee Review

2.0
3 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Beautiful campus and facilities. Company offers above average benefits, vacation and sick time.

Cons

Very little opportunity for growth and development. Lack of job opportunities within the company. Company does not have a focus on employee development. Mentorship is sparse at best. Lack of time and resources for employee development. Good job, but definitely not a career.

Explore other reviews about Capital Group

5.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Cons

I don't really have any complaints. I honestly really liked the company.

1.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Cons

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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