Avoid Enterprise IT (EIT) positions. - EIT, Help Desk Analyst, Password Resets Cardinal Health Employee Review

1.0
9 Jan 2011
Recommend
CEO approval
Business outlook

Pros

- Decent Benefits - Overall nice people - On site cafeteria

Cons

Beware of misleading "Enterprise IT" or EIT job titles at Cardinal Health, I worked there for six months and regret it. I only worked there because there were no jobs in the area during that time. If you're looking to work in their Information Technology department read below and avoid this place at all costs. Bullet Points: 1) They misrepresent their job titles and role descriptions. For example: EIT End User Analyst, Password Resets - basically means CUSTOMER SERVICE REPRESENTATIVE in the real world. You follow phone scripts and can't be creative or you get yelled at. 2) Micromanagement: They monitor everything you do... For example, if you miss just one call and they yell at you sweatshop style. Very unprofessional. 3) Since this place is basically a call center they have the same crazy rules as other call centers regarding attendance and promotions. Saddest point was seeing talented people with Bachelors Degrees and Masters work at a fake IT call center such as Cardinals.They all dream of getting that job promotions but nope, that won't happen unless you work there for 2 years or more or suck up to the bosses there. In conclusion if you're looking to work in their IT Department, run for the hills! Avoid this place at all costs. YOU'VE BEEN WARNED.

Explore other reviews about Cardinal Health

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Schedule, Culture, Location, Remote, People

Cons

Hybrid, I wish they were more competitive with Salary or else I might have stayed there.

2.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

- Good benefits - Easy training - They strive to understand how to get someone to their fullest potential

Cons

- No concrete track for promotion, to the point that it seemed impossible - They will not listen to their workers - Management on-site and higher up are very lazy - They will expect you to do the work that they schedule, even if it is impossible to complete - From the perspective of my role in quality control, it seemed impossible to make management, and also production in general, understand the time it takes for certain procedures and tests to be completed and reviewed. - Our entire site is getting shut down, and they are just now ramping up production to meet quotas and schedules. While, at the same time, keeping our severance estimations as vague as possible. - Low to no incentivization for anything

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