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      CareFirst BlueCross BlueShield

      Engaged employer

      CareFirst BlueCross BlueShield reviews

      Great benefits - Customer Service Advocate II CareFirst BlueCross BlueShield Employee Review

      3.0
      13 Sept 2023
      Customer service advocate ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, great benefits, great time off plan.

      Cons

      Poor training and unorganized. Managers aren’t very helpful. A lot of the call center issues were because claims were not completed correctly by the “back office”

      Explore other reviews about CareFirst BlueCross BlueShield

      5.0
      23 June 2026
      Medical policy analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible work schedule, remote most days, good pay

      Cons

      Disorganized leadership, everything else is great

      3.0
      23 June 2026
      Software engineer manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Have a few awesome associate

      Cons

      Continuously reactive mode without proactively evaluating all options

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      CareFirst BlueCross BlueShield reviewsCareFirst BlueCross BlueShield Customer Service Advocate II reviewsCareFirst BlueCross BlueShield review