4.0
26 Jan 2014
Former employee, more than 5 years
Atlanta, GA
Recommend
CEO approval
Business outlook
Pros
Great coworkers, high accountability keeps production levels high a corrects mistakes before they get out of hand. Pay is good, Team system and territory works well. Company van & special tools. Work from home, flexible hours, good training.
Cons
Customer Service Reps. (CSR's) take it in the shorts. Too broad of territory. Unable to stay on top of customer issues until it's too late. Field Service Tech's are expected to be Techs, Salesmen, Complaint Department, CSR, Numbers Chasers and still fix the forklifts.