Good product poorly managed company - Anonymous employee Casper Employee Review

2.0
25 Feb 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Product and overall culture/flexibility is good.

Cons

People who have been there for some time or are part of the exec teams "clique" get raised to positions they have not enough experience for. Accounting department has no clue how to run a retail back end function properly and was set up poorly. Not set up for growth. They've been around too long to just barely be profitable. Was a fun place to be at first but every start up needs to weed out the unexperienced as growth happens and invest in experienced people to withstand the growth process. Too much turnover because of poorly managed functions or functions being treated as more than one. Terrible relationship with vendors. Not enough money to fix all the problems within a critical timeframe. Very risky, Investment company will sell so there is an uncertainty to anyone's position. More so than just recession related.

Explore other reviews about Casper

5.0
18 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Nice people and pay is good

Cons

Not many other than working holidays

2.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The WTC office is nice

Cons

Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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