Good in theory, poor execution - Customer Sercive Representative Cat5 Commerce Employee Review

1.0
2 Aug 2024
Recommend
CEO approval
Business outlook

Pros

- Hybrid Schedule - Decent Benefits - Environment can be fun and friendly

Cons

- Everyone in the customer service department has been there less than a year and a half including upper level management. - They don’t trust their employees and micromanage everything they do. - They fire people on a whim. I saw someone get fired because they took a couple days off when their grandfather died. - The pay is abysmal and the CEO likes to park his Cyber truck in the back as a reminder why you are paid poorly. - They will sabotage your chances at other jobs.

Explore other reviews about Cat5 Commerce

5.0
19 May 2021
Recommend
CEO approval
Business outlook

Pros

Everyone on the team is very supportive.

Cons

No downside. Great place to work.

1.0
17 Aug 2024
Recommend
CEO approval
Business outlook

Pros

hybrid schedule snacks at the office

Cons

poor direct management and upper management lack of structure in training and work dealing with customers where management takes their side over the workers you are limited as to when you can use the restroom productivity is measured sometimes, and not measured other times

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