Your experience with Catch22 depends entirely on the line manager and programme you're working on, as there is little to no noticeable management/regulation of managers' behaviour. Micromanaging was encouraged on some programmes, and the company will do anything to hit their KPIs including publicly shaming colleagues on team calls. The company ignores feedback (a colleague of mine who left, wrote an exit statement which detailed all of these things and nothing was done/it was never mentioned). I'm sure HR doesn't even look at them. There is a culture of 'this manager is friends with the director so nothing can change'. Colleagues have been reprimanded by management for speaking to the director, for example. When I left the organisation, I wasn't asked to complete a leaver's survey and I was told this was because 'I won't tell on them', when actually I would have been grateful for the opportunity to feed back to management. Expenses were withheld/discouraged in certain roles as 'it's a charity, we can't pay you back for your workplaces expenses as you'll be taking from a charity'. Please note that Catch22 is a social business, not a 'charity'. In other roles under different managers, this wasn't the case - this comes back to the lack of management/regulation of managers' behaviour.