Friendly place to work - Partnerships Manager Catch22 Employee Review

3.0
9 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Friendly, remote-first workplace. There is encouragement to progress internally, and there is a lot of scope for progression given the way contracts start and end. The CEO, Naomi, is great - it seems that it's a priority for her to listen to staff and she visited every region on a 'roadshow', which was a great opportunity to meet the exec team in-person, ask difficult questions and understand the organisation. Fundamentally, Catch22 does fantastic things and has a great leader, but there appears to be no regulation when it filters down to line managers, etc.

Cons

Your experience with Catch22 depends entirely on the line manager and programme you're working on, as there is little to no noticeable management/regulation of managers' behaviour. Micromanaging was encouraged on some programmes, and the company will do anything to hit their KPIs including publicly shaming colleagues on team calls. The company ignores feedback (a colleague of mine who left, wrote an exit statement which detailed all of these things and nothing was done/it was never mentioned). I'm sure HR doesn't even look at them. There is a culture of 'this manager is friends with the director so nothing can change'. Colleagues have been reprimanded by management for speaking to the director, for example. When I left the organisation, I wasn't asked to complete a leaver's survey and I was told this was because 'I won't tell on them', when actually I would have been grateful for the opportunity to feed back to management. Expenses were withheld/discouraged in certain roles as 'it's a charity, we can't pay you back for your workplaces expenses as you'll be taking from a charity'. Please note that Catch22 is a social business, not a 'charity'. In other roles under different managers, this wasn't the case - this comes back to the lack of management/regulation of managers' behaviour.

avatar
Catch22 Response
2y
Thanks for your comments. We're sorry to hear about your experience, your comments don't reflect the management culture that we strive to create here and as you point out is not the case across the whole of Catch22. Staff surveys are carried out to give employees a chance to voice their experiences. If you'd like to discuss this further so that we can understand the challenges you faced, would you be able to contact people.services@catch-22.org.uk to arrange a conversation.

Explore other reviews about Catch22

4.0
30 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Great place to work at

Cons

No cons great place at

avatar
Catch22 Response
12mo
Excellent to hear you had no cons when working with us. Thanks for the review!
4.0
8 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Patients and flexible work schedule

Cons

Low pay and sometimes coworkers are inappropriate

See reviews by: Helpful|Rating|Date|All