Good company with poor HR personnel - Technical Support Engineer Caterpillar Employee Review

1.0
10 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Very likely a good place to work with good benefits. Location in Chicago is conveniently located by Union Station.

Cons

I interviewed with Caterpillar Digital at the Chicago location in December of 2019. Went through four rounds of interviews, all of which seemingly went very well. Throughout the interview process, the HR contacts I worked with were efficient and professional, just as you would expect from a large multinational corporation. Unfortunately, after the interviews were over, so was the professionalism. In the weeks, and then months, after the final interview, I heard nothing back from the company. Over a period of two months, I reached out many times to both of the HR contacts I had interacted with. No response at all. After two months of increasing disbelief, I reached out via email to the Chief HR Officer, Cheryl Johnson, describing my situation, along with a timeline of events and communication attempts. Due to the way Cat's email system is set up, (invalid addresses bounce) I'm fairly certain she got the email. Again, no response. All of this transpired before the COVID-19 breakout, so that's not an excuse. TL;DR - After an extensive interview process, three contacts within the Cat HR department, including it's leader, left an applicant twisting in the wind without any feedback at all.

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5.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Great WLB Great pay

Cons

Low mobility to move up within company

2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Some people in the company are great

Cons

Poorly thought out placement- I was put on a team across the country from where i lived the entired team was new to caterpillar because their company was bought out by cat. They had never had any form of intern before and didnt have anyone else who was remote other then me. Because of time differences the manager reguarly expected me to work off the clock but wouldnt give me project during work hours. No room for growth within team i was stuck to- i asked on multiple occasions how i could stand out and get a permanent position within cat since i was one semester from grafuating and was told by multiple people to just deal with my current role and leave cat because "the only real way to get in is if you work as temp worker and they just hapoen to decide to bring u on internally from that"

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