Great Idea , Poor Rollout - Patient Engagement Specialist Catholic Health System Employee Review

Great work life balance with ability to self schedule. Work every 3rd weekend. Holidays rotate each year.

Scheduling is hard at times due to weekend days being separate pay periods, doesnt affect those not working weekends though.

I love my team and the health benefits are excellent.

Senior leadership is either unwilling or unable to help shared services. Some teams are chronically and severely understaffed while others are bloated and managed terribly (zero best practices used, total lack of cross functional coordination, which puts undue pressure and extra work on the other understaffed teams.