Disfunctional but a good stepping stone - Retail Sales Representative Cellular Sales Employee Review

1.0
13 Mar 2014
Recommend
CEO approval
Business outlook

Pros

-Great training in the beginning and throughout -paid week of training in knoxville tn... the class work is boring but the nights are yours to do whatever you choose. -the people are mostly fun -you are basically able to take off time whenever you want, even if it's for a few weeks or a month -you make your own schedule -you manage yourself for the most part. -great if you are HIGHLY motivated by money -there is no cap on how much you can make... i made $500 in one day. -you have the ability to work as little or as much as you want... but if you want to make a decent living you will be working a LOT -a great place to START -gives young people an opportunity for their first professional job and they are always hiring

Cons

-poor management -rarely paid for trainings, even though they are mandatory -charged for missing inventory even if it is stolen by another employee or an individual -lots of "share riding" -100% commission... you may work 12 hours one day to make $1 -when items are returned, it is taken out of your check. -when people DEACTIVATE their phone you are charged with "deacts". So basically, if someone doesn't complete a certain amount of their phone contract the salesperson has not only the initial commission earned taken from their check, but also the "phone loss"(cost of the device) -some months your deacts may reach even $1000. -you are charged for deacts even if you were just on the original share and you have never even met the customer. -the environment reinforces negative behavior-lying, cheating, extramarital affairs, drinking, etc. -people even drink at meetings -no paid vacation... if you don't work you don't make money.... ever -it's hard to find people of integrity in this company. -very little opportunity for growth in position

Explore other reviews about Cellular Sales

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Most people are in a good mood getting new phones.

Cons

Deal with a lot of people upset about their bill.

avatar
Cellular Sales Response
3mo
Thank you for taking the time to leave a review. We truly appreciate the time you spent with us and wish you continued success in your career!
2.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers (other retail sales associates) who will help you succeed and make deals and answer any questions you may have,

Cons

Given an ultimatum and threat of firing after 15 days of work for not outperforming the entire store. Completely unrealistic targets with added bullying. Long term coworkers agree & overheard manager totally bullied and singled me out for no reason.

avatar
Cellular Sales Response
5d
Thank you for taking the time to share your experience with us. We take all feedback seriously and learn from everyone who walks through our doors. We appreciate your time with us and wish you the best in your future endeavors.
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