Not even worth the paperwork - Systems Administrator Cendyn Employee Review

I worked at Cendyn for over 3 years, here are my thoughts: -Job Titles / duties are very different from industry standards. Just because you are called a "Support Specialist" doesn't necessarily mean the skills and experience you have at Cendyn will transfer to a similar role with 90% of other employers. Cendyn also uses in-house titles for people, other employers wont know what an eProposal Implementation Engineer is; they shouldn't have to. - Responsibilities are high, you will be on-call, you will be working over 40 hours a week usually, you will be working overnight without notice, and you will not be compensated for any of it. There was a time where Cendyn lost or fired 75% of it's IT team in a period of 2 months. Nobody was hired and responsibilities were forced on the unsuspecting. - Pay is lower than the industry standard, even with excellent reviews you will be hard pressed to get a small percentage raise. Raises will be promised but never delivered. - Promise too much to clients, provide too little. I have seen big clients cancel service and sue for breach of contract after teams passed blame around instead of acting on KNOWN issues. Huge disconnect between project managers and implementation teams. - Really shady customer data practices, being subversive with auditors. Lying to clients about specific data obtained. Telling clients data is flowing even with gigantic datasets missing. - There are a few "untouchables" at Cendyn, usually people close to the CEO or friendly with people described like that. They usually shuffle positions every couple of months for these people, even though their performance is terrible. Steer clear of these people because voicing concerns to or about them will be pointless. - There is a distinct lack of support from a technical standpoint. Nobody has time to teach, "you're smart, figure it out." - Turnover is extreme, the people who stay are either too uncomfortable to leave, looking for something else, or "untouchable" - Your holiday bonus will be a party at the office, and a free lunch at the Cendyn owned eatery. Just like the digital coal mines.