Going downhill fast - Inside Strategic Account Manager Cengage Employee Review

2.0
2 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Teammates . Teammates. Teammates. Teammates. Teammates

Cons

After rollout of subscription plan and announcement of merger with MGH the employees are what take the hit. Incentive plans are no longer incentivizing, transparency is now a hypocritical concept and the culture that I loved has become more of a tongue in cheek concept.

Explore other reviews about Cengage

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

13
See reviews by: Helpful|Rating|Date|All