Cengage, a leader in higher-ed learning solutions, now leading the digital transformation of the industry. - Content Manager Cengage Employee Review

5.0
7 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Upper management =great people. The appreciation of all members of the organization, and dedication to open and transparent conversations is refreshing.

Cons

Frequent corporate acquisitions and mergers over the past two decades, and subsequent reorganizations have impacted the overall nimbleness of the content development and production workflows. Further, it created some confusion regarding project assignments and responsibilities, adjustments in resource allocation and budgeting, and discerning whether to incorporate old vs new procedures when the new procedures have not been clearly outlined.

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Cengage Response
4y
Thank you for taking the time to leave this review. I’m so glad to hear that our radically transparent culture resonated with you, and agree that we are making concrete progress around our digital transformation goals. I appreciate your feedback about the company shifts over the past two decades. The education industry is one of constant change, not just in terms of traditional publishing companies evolving, but more so in terms of how students learn. COVID has accelerated these changes for our students and instructors, but also for those in the industry, requiring us to be agile in how we work and support our customers. The need to put our customers first, and set the business up for continued success in an evolving landscape, has driven these past reorganizations – though as you mentioned, we have done our utmost to be transparent and dedicated to open communication throughout any periods of change. That said, we know it certainly hasn’t been perfect, but that’s why we’re so eager to get feedback from people like yourself so we can continue to improve. I truly appreciate your more than ten years of service and wish you continued success in your career. Best, Michael

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5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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