Great work environment but product uncertainty causing tension in the office. - Manager Cengage Employee Review

3.0
7 Sept 2008
Recommend
CEO approval
Business outlook

Pros

Cengage Learning offers a great deal of freedom to set one's own path. The working environment is extremely professional yet relaxed to the point of being laid back. Top management does a great job of communicating down through the levels of the workforce, and of being involved in the day to day operations.

Cons

There is a sense at the moment that the development team does not truly understand the nature of the business, that they are incredibly disconnected from the wants, needs, and desires of the end user. Products continue to get released that contain errors that should be caught during the editing or review process.

Explore other reviews about Cengage

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

9
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