Pros
New products coming out that seem promising and innovative. Research is thoroughly conducted at the user-level for these products. There is good content (texts in print/digital) as part of the company's current portfolio.
Cons
Knee-jerk reactions and implementation of programs and initiatives that have mixed messages and confusing directives with poor return,rather than well-thought out truly strategic initiatives. Significant turnover in the sales organization that negatively impacts the longer sales cycle. Disconnect with executive management and those executing on the front lines. Inconsistent advancement, not necessarily performance-based, more on who you know. Over the past couple of years there have been significant technology issues. Recently the company has begun to outsource jobs overseas (accounting, IT), there is uncertainty as to what's next.