4.0
3 July 2015
Former employee, less than 1 year
Houston, TX
Recommend
CEO approval
Business outlook
Pros
Recognition for excellence, good pay and benefits, excellent learning experience, opportunities for growth, worked with a variety of fortune 500 companies.
Cons
Rigid productivity measures which prevent thorough health interventions for high risk participants, high call volumes limit time for critical thinking, call evaluations allow zero error, and tasks were delegated to licensed professionals that can be completed by DTR's or assistants instead.