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Center for Social Dynamics

Engaged employer

Awesome Regional Director, Horrible Management - Client Services Coordinator Center for Social Dynamics Employee Review

2.0
10 July 2024
Recommend
CEO approval
Business outlook

Pros

"Dreams Come True" program allows you to pursue higher education.

Cons

Mismanagement of overhead expenses. Upper management demands more and more numbers while laying off essential workers to carry the workload. Client Services Managers play favoritism and reward bad behavior and retaliate when concerns are brought up about hostile work environment and people not working and abusing the remote position. Regional Directors know which CSCs work and which ones do not but management does not give them grace to select who should be on their team. Human Resources isn't even dialed in on complaints and when brought up, you are ignored and left on "read" via Microsoft Teams. Salaried employees do the bare minimum and have hourly workers work overtime but request it isn't logged in. (One of the issues I brought up when timestamps show people are working weekend hours just to catch up on workload and they were not compensated with overtime).

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Center for Social Dynamics Response
1y
Thank you for taking the time to share your feedback on Glassdoor. We appreciate your candid input and deeply regret that your experience at the Center for Social Dynamics (CSD) fell short of your expectations. Your comments are critical to us, and we take them very seriously. We are fully committed to fostering a positive and supportive work environment for all our employees. It is unfortunate that many of your concerns were not reported to HR, as this would have provided us with the opportunity to investigate and address the issues you have raised. At CSD, our employees are our top priority, which is why we offer comprehensive benefits and incentives, as you noted with our "Dreams Come True" program. We would like to better understand your concerns and work towards a resolution. If you are willing, we would greatly appreciate the opportunity to discuss your experience in more detail. Please feel free to reach out to our HR department directly at your earliest convenience. Thank you again for your invaluable feedback. We wish you all the best in your future endeavors. Sincerely, Sandra White, VP of Human Resources

Explore other reviews about Center for Social Dynamics

5.0
6 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- A strong, mission-driven culture—teams work hard and collaboratively to do right by clients, families, and clinicians - Meaningful investment in research and technology to ensure care reflects both the latest science and the modern experience families deserve - Thoughtful integration of learning science to maximize engagement, personalization, and outcomes across diverse learner needs - Clear commitment to building a high-impact, sustainable model that earns the trust of insurers, policymakers, and the broader system

Cons

- The pace of innovation and expansion can be influenced by factors outside the organization’s control

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Center for Social Dynamics Response
3w
Thank you for the wonderful review and for being part of CSD! We're thrilled to hear that our mission, values, and commitment to innovation have made a positive impact on your experience. We appreciate your feedback and look forward to continuing to grow together. – Armando Luna-Medina VP of Team Engagement & Diversity
4.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work helps balance with school work

Cons

Lack of communication with the clinical team at times.

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Center for Social Dynamics Response
2w
Thank you for sharing your experience and for your feedback. We're glad to hear that the flexibility of remote work has helped support your school and work-life balance. We also appreciate your comments regarding communication with the clinical team. Clear and consistent communication is essential, and feedback like yours helps us continue improving the support we provide to our team members. – Armando Luna Medina VP of Team Engagement & Diversity
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