Not much forward progress - Operations Manager Centogene Employee Review

Good science, people and systems

lack of in network agreements

Good product portfolio, benefits are great if you’re single, salary is decent (until you find out they basically don’t do raises and don’t have a performance review system in place)

For starters I don’t write reviews on anything so the fact I’m taking time to write this should really say something off the bat. Constant yelling, being talked down to as if you’re a dog, just overall unprofessionalism by a lot of people (mainly in upper management). Many people just pull rank on you if they disagree with something you say and usually aren’t willing to even compromise as it’s usually their way or the highway. Whenever any sort of compromise does happen (very rare) people drag there feet as much as possible to get the task done. Microsoft excel is the CRM system with no willingness to change that anytime soon which makes it near impossible to keep things in order. Almost everything is done manually with next to no automation in place to make things easier. Just an overall very toxic work environment that in turn creates a very high turnover with the company.