Sinking ship - Anonymous employee Centrepoint Employee Review

1.0
26 July 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The frontline team and services Pay and perks

Cons

Terrible leadership Questionable practices Bullying culture Incompetent senior leaders who are not held accountable Fundamental lack of understanding of young people's services Disconnected CEO Mismanagement of funds Dishonest advertising Understaffed departments with others being inexplicably overresourced despite poor output Lack of values

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Centrepoint Response
2y
Thank you for sharing your feedback about your experience working at Centrepoint. We value the opinions of our employees, both positive and negative, as they help us identify areas for improvement. We are deeply concerned about the issues raised in your review and want to assure you that we take them seriously. Our goal is to foster a positive and supportive work environment for all team members. We are actively investigating the matters you've mentioned and are committed to addressing them promptly. Regarding leadership, we are continuously evaluating our internal processes to ensure that all team members, including senior leaders, are held accountable for their actions and decisions. We recognise the importance of creating a workplace free from bullying and would encourage you to reach out to us directly regarding any concerns of such behaviour. Furthermore, we acknowledge the importance of understanding the unique needs of young people and always welcome new ways to better align our services to meet their needs effectively. As for our advertising practices, we are dedicated to transparency and honesty in all our communications, and we will reinforce this commitment across the organisation. Regarding employee retention, we are implementing measures to create a workplace where passionate and competent individuals can thrive and contribute to the organisation's success. Your advice to management about promoting and protecting competent, passionate individuals resonates with us, and we will strive to provide equal opportunities for growth and advancement based on merit and skill. Lastly, we want to emphasize that our commitment to young people's well-being is unwavering, and we will continue to prioritise their needs in all aspects of our work. We understand there is much work ahead, and we are determined to make meaningful changes. Your feedback will serve as a crucial catalyst for improvement. If you wish to share more specific details or have any suggestions, please feel free to reach out to our HR department directly. Once again, thank you for your candid feedback.

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5.0
22 Feb 2025
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CEO approval
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Pros

Small close staff, good benefits

Cons

Low pay for area and no promotion

5.0
7 Mar 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, good pay, nice office

Cons

Not benefits, few people. Far

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Centrepoint Response
3y
Thank you for your review. We appreciate your feedback and value your input. We take pride in our offices and the reward package that we offer, and we are pleased to hear that you found them satisfactory. We believe that providing a positive work environment and competitive compensation is essential in attracting and retaining Centrepoint employees. Our updated benefits offer includes; Private health insurance, healthcare cashback plan, income protection, Employee assistance programme and much more. We employ over 600 employees and are a nationwide organisation, which does mean employees will be based across various locations leading to reduced visibility in some areas.
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